SYDNEY: 04:47 AM | Wed 7 Jan 2009
SydneyNew YorkLos AngelesChicagoLondonAucklandTorontoParisAmsterdamHong KongTokyoSao Paulo

Food Home Clothes Love Knowledge Leisure Self Work

New CustOMER Registration | CustOMER Login

GLOBAL COMMUNITY GENERAL STORE

QUALITY & PASSION * SPECIAL THINGS

CustOMER Network
Total38,488
Last Week+119
Countries124

REM'O'Matic Gift Guide

Featured CustOMER

Anita Angel
Darwin, Australia
CustOMER Since 1992
VSC |


Missed you ? I can't believe I've survived until now. Living in Darwin, catalogue-shopping takes on monumental significance - you put the answering machine on and you don't allow visitors near the house. Thankfully, the t-shirts and shorts we bought years ago are still with us (the Fez t-shirt is looking a bit sad, but 8 years is not bad going). It's definitely time we acquired new ones so WELCOME BACK ! We used your mozzie coil post card as our wedding invitation in 1994 - it's a Darwin icon. I still have my original REMO key holder too - amazing how many people recognise it and reminisce about the 'old days', when the arrival of a REMO catalogue was a major event at the local post office (not to mention the arrival of a REMO parcel of goodies). Ben tornati, as they say in the home country. You'll be hearing from us. The Angels of Darwin


What about you? Think you belong with us?
Join Us

Already a CustOMER?
Login Here

Network Links

Download Music

Footprints Network

Dumbo Feather

Culture Now

TED

small fontmedium fontlarge font

Things | Our Online Service

 

To view this image in a Slide Show, along with other images, you'll need to download the latest version of the Flash Player HERE.


Name: Our Online Service
At REMO Since: 2003
Thanks to: REMO
Copyright: REMO Pty Limited
CustOMER Comments: 11
Average Rating:Customers have given this product a 4 Star rating
CustOMER Images: 6


See More Birthday

Although REMO has been online in one form or another since 1994, it's only since July 2003 that we've internally managed our online service i.e. fulfilling CustOMER orders placed via the Internet.

Most (but not all) of the feedback we've received from orderers has been very positive. However, we don't always get it right. We're not perfect, and we can't guarantee that we'll get it right 100% of the time. What we CAN guarantee however is that we'll try our hardest to MAKE it right on those rare occasions where something goes wrong. We guarantee all CustOMERs "absolute satisfaction." It's our job to make you happy, and we consistently go to great lengths to make sure that you end up that way.

Anyway, in order to enable you all to give us your feedback (good or bad) on the overall online service we've create this page where you can do just that. Please share your experiences below by clicking on the "Rate & Comment" link.



CustOMER Ratings & Comments

Only Customers get to Rate & Comment.
Existing Customers Login here. New Customers Register here.


Phil Waters

Phil Waters has given this product a 5 star rating | ReallyEfficientMailOrder
Hey guys Tempis Fugit, sorry for being late with the thanks. You done did it again. Great service and swift as a kick up the xxx. The mystery T shirt was even better than the skull & crossbones, but wearing the red roo in kiwiland might seem masochistic. Hey what the, I will wear it when I fly back to OZ, crisp snd clean. Well done gang. Phil

Phil Waters | Whangarei, New Zealand | CustOMER Since 1992 |4 star VSC | Email Phil Waters | S

COMMENTS (0)


Rebecca Lim

Rebecca Lim has given this product a 5 star rating | Consistently fantastic service!
Just wanted to express my thanks - the latest t-shirt order was sensational as usual and very swift. All online queries have always been cheerfully responded to as well. Many thanks again!

Rebecca Lim | Melbourne, Australia | CustOMER Since 1989 |5 star VSC | Email Rebecca Lim | S

COMMENTS (0)


Tanya Edlington

Tanya Edlington has given this product a 5 star rating | Thank goodness for Remo!
One thing this Christmas was easy - doing the Christmas shopping and mailing at the click of a button. I moved house 2 days ago (!) Crazy, insane. At least the shopping was done and I didn't have to deal with MORE sticky tape. Love you guys. Happy Christmas! Tanya

Tanya Edlington | Melbourne, Australia | CustOMER Since 2004 |4 star VSC | Email Tanya Edlington | S

COMMENTS (0)


Steven Granger

Steven Granger has given this product a 5 star rating | Brilliant
Have only recently become a custOMER but what a great range of products and excellent service. Love the web site easy to navigate and a treat for the eyes. Just keep doing it!

Steven Granger | Crows Nest, Australia | CustOMER Since 2006 |5 star VSC | Email Steven Granger | S

COMMENTS (0)


Andrea Benton

Andrea Benton has given this product a 5 star rating | Excellent service
I've always found service via the web site and email correspondence when ordering emails to be excellent, helpful and friendly!

Anonymous | Wahroonga, Australia | CustOMER Since 1993 |5 star VSC | S

COMMENTS (0)


Luke Fuller

Luke Fuller has given this product a 5 star rating | Couldn't be Better
3 Internet orders, one that I added to by phone hours later. Never a problem or hint of annoyance. Items always well packed and speedy, important considering the precious cargo.

Luke Fuller | Yass, Australia | CustOMER Since 2004 |5 star VSC | Email Luke Fuller | S

COMMENTS (0)


cecily greval

cecily greval has given this product a 5 star rating | GREAT SERVICE
Never could understand how people bought things from catalogues until I had children & couldn't leave the house. Still catalogue shopping but on the 'net these days - Remo has SUPREME customer service. Usually receive my goods the next day unlike other 'net services which can take weeks. Always pleasant on the phone for queries. It's the first place I go to for shopping now; especially for gifts.

cecily greval | NORTH RYDE, Australia | CustOMER Since 1992 |5 star VSC | Email cecily greval | S

COMMENTS (0)


Lucy Lott

Lucy Lott has given this product a 4 star rating | Jumbled sale
I love the unpredicatability of your stock - a change from the homogenous flavour of products so frequently found elsewhere. But I'm with Chris K - are there really 118 special things? I browse, click for a better look, go back, and hey presto the items are shuffled..or repeated. Sometimes like wrestlng a jellyfish. Had to look several times for an item I knew was there..but did not appear at first. Only a small gripe.. I'll always keep coming back. Excellent post sale service.

Lucy Lott | Glen Osmond, Australia | CustOMER Since 2003 |5 star VSC | Email Lucy Lott | S

COMMENTS (0)


brett mason

brett mason has given this product a 4 star rating | Excellent as ever
So far I have only made the one on-line purchase and the speed and quality is as good as the old days. Keep it up, we are only human. Even American Presidents get things totally wrong.

brett mason | Silverwater, Australia | CustOMER Since 1989 |5 star VSC | Email brett mason

COMMENTS (0)


Gabrielle Kilborn

Gabrielle Kilborn has given this product a 3 star rating | 1st time shopper experience
Loved some of the products and as a first time shopper impressed with rapid delivery but have to agree with Chris K and Lucy L, repetition a bit of a pain when you're in a hurry and while some items were advertised in special things (with varying sizes eg the Bottled Olive Oils with Lime) not all sizes were available to choose from in the choice selection drop down boxes so my order was about four items less than it would have been. Will be back though to look for more 'just a little different' products

Gabrielle Kilborn | Sydney, Australia | CustOMER Since 2006 | Email Gabrielle Kilborn | S

COMMENTS (0)


Chris Kuan

Chris Kuan has given this product a 3 star rating | Web Page annoyance
Hi, No problems with the ordering itself - clear order form and lightspeed delivery. BUT: I know it's quirky and all, but the random repeating of products from page to page when Turbo-Browsing seems to mean that some products just will NOT show up during a given browsing session. That's annoying at best if you know exactly what you're looking for, but you might lose a serendipitous sale here and there simply by not telling people what you have available.

Chris Kuan | Mount St Thomas, Australia | CustOMER Since 2000 |5 star VSC | Email Chris Kuan | S

COMMENTS (1)


Got a general comment or suggestion? Have your say in the CustOMER Forum.

YOUR SHOPPING CART
IS CURRENTLY EMPTY

Best Sellers